Director of Operations

JOB TITLE —Director of Operations

REPORTS TO  —CEO

JOB OVERVIEW:

Runs the day to day aspect of the company. Primary role will be to meet with clients, budgeting, overseeing company finances and legal tasks, maintaining a positive work environment and work productivity, and assures the success of all projects produced by the company.

Key Responsibilities & Accountabilities:

  • Work with CEO to make decisions for operational activities and set strategic goals

  • Plan and monitor the day-to-day running of business to ensure smooth progress

  • Supervise staff from different departments and provide constructive feedback

  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

  • Manage procurement processes and coordinate material and resources allocation

  • Oversee customer support processes and organize them to enhance customer satisfaction

  • Review financial information and adjust operational budgets to promote profitability

  • Revise and/or formulate policies and promote their implementation

  • Manage relationships/agreements with external partners/vendors

  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics

  • Ensure that the company runs with legality and conformity to established regulations

Key Performance Indicators

  • Proven experience digital/video agency

  • Excellent organizational and leadership abilities

  • Outstanding communication and people skills

  • Knowledge of industry’s legal rules and guidelines

  • In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)

  • Working knowledge of data analysis and performance/operation metrics

  • Familiarity with MS Office and various business software (e.g. ERP, CRM)

Job Details

  • $84,000 / Year

  • Must Reside in San Diego

  • Reliable Transportation

  • 1099 Contractor (For now)

  • Would begin around January

  • DO NOT call regarding the position.

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